ICT Apprentice workshop engineer
We're hiring a Workshop Apprentice to support remote IT services and hands-on workshop tasks. You'll assist with software upgrades, device setup, and asset tracking, while gaining experience in technical operations and customer support.
Role
- The role includes assisting with remote IT support
- Upgrading software
- Helping manage user accounts and devices
- You'll gain hands-on experience in a fast-paced environment, working closely with our team to deliver high-quality service and develop your skills in IT and customer support
Training
As the successful apprentice you will undertake an Apprenticeship in ICT Level 3 Information Communications Technician, to include assessment in Skills, Knowledge, and Behaviours of an IT Apprentice. A Standard contains a list of the skills, knowledge and behaviours an apprentice will need to have learned by the end of their apprenticeship.
These include:
- Technical Competencies
- Communication
- IT Security
- Remote Infrastructure
- Data
- Problem solving
- Workflow management
- Health and Safety
- Performance
During your time on the apprenticeship programme, you will also be expected to complete and document 20% off-job-training. You will be supported with your learning by a tutor and assessor during your time as an apprentice.
- IT Support
- Full time employment
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE
- Working Week
- 37.5 hours per week, Monday to Friday, 9.00am - 5:30pm, one hour unpaid lunch.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 26th September 2025
- Start Date
- Friday, 10th October 2025
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Problem solving skills
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- Maths & English GCSE, grade 4-9 (Essential)
About the Employer
SHAREPOINT ASSIST LTD
Reform IT is a Cheltenham-based Managed IT Service and Security provider with over 250 years of combined experience. They offer tailored IT support, cybersecurity, cloud solutions, Microsoft 365, and Apple consultancy. Their mission is to simplify tech for businesses, boost productivity, and enhance security through expert guidance and reliable service.
- Company
- SHAREPOINT ASSIST LTD
- Location
- 3 TIVOLI WALK, CHELTENHAM, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 to £23,809.50 a year
- Posted
- Company
- SHAREPOINT ASSIST LTD
- Location
- 3 TIVOLI WALK, CHELTENHAM, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 to £23,809.50 a year
- Posted