Apprentice IT Technician
We are looking for a motivated and technically minded individual to join our team as a Technical Support Apprentice. This is a hands-on role ideal for someone who enjoys problem-solving, learning on the job, and wants to build a career in IT and telecommunications.
Role
As part of our technical team, you will assist in a variety of tasks, including:
- Assisting with the setup of WiFi networks and systems
- Prepping hardware such as routers, access points, and smart home devices
- Supporting field engineers with remote troubleshooting and technical advice
- Performing basic diagnostics and assisting with fault resolution
- Maintaining accurate records of installations, service calls, and inventory
- Providing technical support to internal teams and end-users
- Assisting with testing, configuration, and quality control of equipment before deployment
- Developing technical documentation and guides under supervision
Training
Information Communications Technician Level 3 Apprenticeship Standard:
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
- Permanent position will be given to the right candidate
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- SBC TRAINING LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 15th August 2025
- Start Date
- Friday, 29th August 2025
Desired Skills
- Communication skills
- IT skills
- Problem solving skills
- Initiative
Qualifications
- English GCSE, grade 4 (Desired)
- Maths GCSE, grade 4 (Desired)
About the Employer
SOCIAL TELECOMS CIC
At Social Telecoms, we provide essential communication services and technology solutions to the social housing sector and beyond. We're passionate about delivering excellent service and helping communities stay connected. We're now looking for a motivated and enthusiastic individual to join our growing support team as a Customer Support Apprentice.
- Company
- SOCIAL TELECOMS CIC
- Location
- 264A Monkmoor Road, Shrewsbury, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,553.58 a year
- Posted
- Company
- SOCIAL TELECOMS CIC
- Location
- 264A Monkmoor Road, Shrewsbury, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,553.58 a year
- Posted