Apprentice IT Desktop Support
We are offering an exciting opportunity where you “earn and learn”. This apprenticeship pathway will give you the hands-on experience, knowledge and confidence to lead you into your chosen career and give you the chance to fully realise your potential within a fast paced and proactive organisation.
Role
- To learn about how to build and deploy PC workstations, laptops, tablets and Smart Phones
- Assist on the helpdesk to log calls reporting hardware and software faults on workstations, telecommunications equipment and IT peripherals
- Assist with the installation and maintenance of network equipment and cabling
- Assist with the installation, support and use of desktop application software
Training
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
- Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- GINGER NUT MEDIA LIMITED
- Working Week
- 37 hours worked flexibly per week, Monday to Friday, exact range of shifts/core hours to be confirmed.
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Sunday, 10th August 2025
- Start Date
- Monday, 1st December 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- English GCSE, grade 9 to 4 (formerly A* to C) (Essential)
- IT GCSE, grade 9 to 4 (formerly A* to C) (Essential)
- Maths GCSE, grade 9 to 4 (formerly A* to C) (Essential)
About the Employer
West Suffolk Council
West Suffolk Council is an extremely ambitious and dynamic local authority with a workforce of over 700 employees. We provide healthy, safe and vibrant places to live and work. Few other employers play such a pivotal role in the community. That's a great responsibility but also very rewarding and something that really makes a difference.
- Company
- West Suffolk Council
- Location
- West Suffolk House, Western Way, Bury St. Edmunds, Suffolk, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,292.91 a year
- Posted
- Company
- West Suffolk Council
- Location
- West Suffolk House, Western Way, Bury St. Edmunds, Suffolk, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,292.91 a year
- Posted