IT Apprentice

To assist the IT team with first level support for desktop users, integrity of network servers and infrastructure, telecom administration, systems analysis.

Role

  • Customer Service – provide first level user support.  Provide excellent service levels through effective troubleshooting skills, problem ownership and consistent and dependable customer support.  Maintain close relationship with functional departments at the Sunrise facility
  • Operating standards – Communication and Reporting, Service Level agreement management, compliance and enforcement of IT policies, processes and procedures
  • Hardware / software upgrades and installation

Training

  • As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff
  • An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying

Further career in IT or another area within the business.

Apprenticeship Standard
Business administrator (level 3)
Training Provider
BABINGTON BUSINESS COLLEGE LIMITED
Working Week
Monday to Friday 9am to 5pm. 35 hours a week.
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Saturday, 31st May 2025
Start Date
Sunday, 1st June 2025

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working

Qualifications

  • Maths & English GCSE, grade Grade 4 or above (Essential)

About the Employer

SUNRISE MEDICAL LIMITED
Sunrise Medical is one of the most globally well-known and recognisable industry leaders in the design, manufacture and distribution of mobility products.
Company
SUNRISE MEDICAL LIMITED
Location
Sunrise Medical, Thorns Road, Brierley Hill, West Midlands, England
Employment Type
Advanced Apprenticeship
Salary
£14,560 a year
Posted
Company
SUNRISE MEDICAL LIMITED
Location
Sunrise Medical, Thorns Road, Brierley Hill, West Midlands, England
Employment Type
Advanced Apprenticeship
Salary
£14,560 a year
Posted