Mobile IT Support Engineer - Education

London (Enfield, Hackney, Greenwich)

£30,000 - £35,000 | 25 days holiday + your birthday off

Full-time | Monday to Friday | 8:00am - 4:00pm

Enhanced DBS required

I'm recruiting on behalf of a technology solutions provider that supports multiple education sites across London. They're looking for a Mobile IT Support Engineer to join their growing team and delivery high quality onsite and remote IT support across schools.

The Role: You'll be the on-site point of contact across three schools, supporting staff and students with 1st and 2nd line technical issues. back by a wider remote service desk and technical team, you'll maintain hardware, resolve incidents and contribute to improvements in IT systems used for teaching and learning.

Note: This is a mobile field-based role across three schools. Travel expenses are not reimbursed.

Key Responsibilities:

• Troubleshoot and resolve IT issues across devices and classroom equipment
• Maintain laptops, AV screens, printers and interactive technologies
• Support staff and student devices (Windows 11, MS 365)
• Manage user accounts across domains and cloud systems
• Re-image machines and support onsite installations
• Log and respond to tickets through the central service desk
• Provide informal training/ support to school staff when needed

Essential (Must Have):

• Enhanced DBS with Barred List clearance
• Previous experience working across schools or colleges
• Proven experience in a 1st/ 2nd line IT support role
• Strong working knowledge of Microsoft 365 (Teams, Sharepoint, user setup)
• Familiarity with Windows 11, laptops, printers, AV equipment
• Experience with Windows Server (AD, DNS, DHCP, Group Policy, Hyper-V)
• Basic understanding of networking (IP, patching, switches)
• Strong communication, time management and self-motivation
• Ability to work independently across multiple school sites

Desirable

• Previous IT support experience within a school or education setting
• Microsoft 365 Fundamentals certification
• ITIL Foundation certification
• Experience with device imaging tools
• Ability to train/ support non-technical users in a friendly, patient way

If you're interested or know someone who might be send your CV to

*Rates depend on experience and client requirements