IT Support Engineer

IT Support Engineer Required to join an IT company based in Hampshire this role is Paying between £26,000-£28,000 per annum.

Basingstoke - Onsite/Hybrid

We're looking for an IT Support Engineer to join on a permanent basis providing BAU support across users, devices, and core systems.

The role

  • Provide 1st/2nd line support via the service desk (remote and in person)
  • Manage and resolve tickets within SLA, escalating where needed
  • Build, configure, issue, and return IT equipment (laptops, PCs, printers, scanners)
  • Update and maintain Active Directory and M365 accounts
  • Support starter onboarding and leaver offboarding processes
  • Monitor backups and asset management tools
  • Liaise with 3rd parties for equipment repair and licensing

Skills needed

  • Strong end-user support background, with experience in ticketing systems
  • Good knowledge of Active Directory and Microsoft 365
  • Confident troubleshooting PC hardware and peripherals
  • Clear communicator at both technical and non-technical levels
  • Able to prioritise and work calmly under pressure

*Rates depend on experience and client requirements

Apply Now
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Job Details

Company
Salt
Location
Basingstoke, Hampshire, United Kingdom RG213
Employment Type
Permanent
Salary
GBP 26,000 - 28,000 Annual
Posted