Senior Account Director

About Your New Employer

This private equity–backed managed service provider (MSP) supports SME clients across Northern Ireland and the island of Ireland. They deliver managed IT services across infrastructure, cloud, and cybersecurity, with a strong focus on local, relationship-led service. Since April 2025, the business has completed two acquisitions as part of an active growth strategy. As a result, they are investing in senior, client-facing leadership to ensure continuity for customers while scaling the business in a structured, professional way.

About Your New Job

As the Account Director, you will:

• Take ownership of a portfolio of key clients, ensuring long-term satisfaction, retention, and growth.
• Develop and execute comprehensive account plans aligned with client roadmaps and commercial objectives.
• Identify new business opportunities within existing accounts through consultative engagement.
• Proactively develop and pursue new business leads within target sectors, shaping compelling proposals.
• Lead strategic bid responses and presentations, supporting the development of proposals and commercial agreements.

What Skills You Need

• 7+ years’ experience in account management, business development, or solution selling within the IT services or managed services sector.
• Proven ability to engage with senior stakeholders and translate complex technical offerings into commercial outcomes.
• Strong understanding of the sales lifecycle, proposal development, and contract negotiation.
• Excellent interpersonal, communication, and presentation skills.
• Proficiency in CRM and pipeline management tools (e.g., Autotask, Salesforce, HubSpot).

What’s on Offer

• Base salary up to £60k, £115k OTE
• Comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• A dynamic and collaborative work environment.
• The opportunity to work with a leading company in the IT industry and make a significant impact.