Cyber Security Compliance Awareness Officer (12 month FTC)

Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goal? Net zero by 2030, supported by partnerships with Wildlife Trusts and National Parks.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

We are seeking a personable and proactive individual to join our team as a Cyber Security Awareness Analyst (for a 12 month FTC (£33,572-£41,033 dependent upon experience). In this role, you will play a key part in promoting a culture of security by driving awareness campaigns, facilitating training sessions, and engaging with staff across the organisation.

Cyber security expertise is not required for this position; instead, we are looking for someone who excels at building relationships, communicating effectively, and motivating others to adopt secure behaviours.

In this role, you will design and deliver engaging cyber security awareness programmes and campaigns that reach staff at all levels of the organisation. You’ll take the lead in running phishing exercises, organising and facilitating interactive training sessions and presentations, helping colleagues understand and adopt essential security best

practices. As a key point of contact for questions about cyber security awareness and training, you’ll provide clear, friendly, and supportive guidance to employees across the business.

You will also work closely with teams throughout the organisation to tailor awareness initiatives to different audiences and business needs. This includes creating and distributing educational materials - such as newsletters, posters, and digital content -to help promote a strong security culture. By gathering feedback, monitoring participation in training, and reporting on engagement levels, you’ll continually refine and improve the effectiveness of our awareness activities.

• Develop and deliver engaging cyber security awareness programmes and campaigns for staff at all levels.

• Design and develop phishing exercises to raise awareness.

• Organise and facilitate interactive training sessions, workshops, and presentations focused on security best practices.

• Act as a point of contact for employees’ questions regarding cyber security awareness and training, providing clear and supportive guidance.

• Collaborate with teams across the organisation to tailor awareness initiatives to different audiences and business needs.

• Assist in the creation and distribution of educational materials, such as newsletters, posters, and digital content.

• Gather feedback from staff to continually improve awareness activities and gauge their effectiveness.

• Monitor participation in training programmes and report on engagement levels.

• Full UK driving licence

• Excellent Communication: Ability to explain concepts clearly and relate to people from diverse backgrounds.

• Interpersonal Skills: Friendly, approachable, and confident in engaging with staff at all levels.

• Organisation: Capable of managing multiple projects, events, and deadlines with attention to detail.

• Adaptability: Willingness to learn new information and adjust approaches based on feedback.

• Initiative: Proactive in identifying opportunities to raise awareness and improve the security culture.

• Team Player: Comfortable collaborating with others to achieve shared goals.

• No prior cyber security experience required; training will be provided.

• Experience in a people-facing role (e.g., training, customer service, education, HR) is highly desirable.

• Strong written and verbal communication skills.

• Familiarity with delivering presentations or facilitating group activities is a plus.

• Eligible for UK Government Security Clearance (SC)

We know that the support and commitment of our people is key to our success. That’s why we offer ongoing development and training to support your long-term career with us. In return, you’ll receive an excellent range of benefits including:

• Generous holiday allowance plus bank holidays

• Discretionary bonus

• Competitive contributory pension

• Share-save scheme

• Health and wellbeing benefits

• Financial support services

• Cycle to Work Scheme

• A range of group discounts

• ...and plenty more!

Closing Date: 16th February

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.