IT Services Support Engineer

IT Support Engineer - UK Remote

• Fully Remote | UK Only
• Windows Server, Desktop, Software & Systems Support
• £32,000 - £37,000 + bonus, pension, training & development

Join a fast-growing, global leader in mission-critical systems, where you'll be part of a collaborative, innovative, and supportive team.

We're looking for a technical problem solver with excellent communication skills who can work calmly under pressure. You will need to be eligible for (or already hold) UK Security Clearance.

Key responsibilities include:

• Delivering technical support for a wide range of IT Services & Applications
• Assisting with new product introductions and ensuring smooth deployments.
• Investigating and resolving complex product issues, both remotely and on-site when required.
• Supporting knowledge transfer to regional teams and partners.
• Developing documentation and tools to improve product supportability.
• Using remote access tools to diagnose and resolve issues without risking customer operations.

Essential skills & experience:

• Technical knowledge of Windows Server/Client environments.
• Programming or scripting experience i.e. SQL, C#, Bash, Python
• Strong written and verbal communication skills.
• Methodical troubleshooting and attention to detail.
• Ability to multi-task, prioritise, and adapt quickly.

If you are looking for a rewarding career in a fast-growing company, hit apply!

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.