Customer Support Engineer - DERMS

Job DescriptionRole- Customer Support Engineer - DERMS

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Location - Edinburgh/Paris/Bucharest
Key Responsibilities:
Deliver L2/L3 support for DERMS applications, integrations, and services.
Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources.
Investigate and resolve incidents, xkybehq service requests, and escalations in alignment

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