Customer Support Engineer - DERMS

Job Description

Role- Customer Support Engineer - DERMS

Location - Edinburgh/Paris/Bucharest

Key Responsibilities:

• Deliver L2/L3 support for DERMS applications, integrations, and services.
• Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources.
• Investigate and resolve incidents, xkybehq service requests, and escalations in alignment
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