Infrastructure and Security Engineer

Location: Remote (with occasional travel)

Department: IT

Reporting to: Infrastructure and Security Manager

Grade: 3

About the Role

We are looking for an experienced Infrastructure and Security Engineer to join our IT team as we transition from a hybrid environment to a fully cloud-based model. You will take ownership of supporting and enhancing our core infrastructure, leading on technical escalations, and ensuring our systems remain secure, resilient, and high-performing.

Although this is a remote-first role, occasional travel will be required to our Head Office in Nottingham and to other UK sites for on-site support.

Key Responsibilities

• Implement, configure, and support core IT infrastructure including Microsoft Azure, Windows Server, Intune, Office 365, networking, and storage technologies.
• Work closely with managed service providers (MSPs) and vendors to maintain agreed performance and security standards.
• Manage escalations from the Service Desk, delivering advanced troubleshooting and root cause analysis.
• Support the planning and delivery of infrastructure and security projects, ensuring alignment with business requirements, budgets, and timelines.
• Proactively monitor system performance, capacity, and security posture, identifying areas for improvement.
• Maintain up-to-date infrastructure documentation, standards, and operating procedures.
• Participate in security and risk management activities including risk register maintenance, patch management, and vulnerability remediation.
• Collaborate with wider IT and business stakeholders to ensure smooth transitions of services into BAU support.
• Support supplier selection and tender processes as required.
• Provide out-of-hours support on a rota basis for critical incidents.
• Travel to sites for hardware support where needed.

Key Relationships

• Head of IT
• Infrastructure and Security Manager
• Internal & External Stakeholders
• Development & Systems Team
• Service Desk Team

Financial & Legal Responsibilities

None.

Person Specification

Education / Certifications

Essential:

• Full UK Driving Licence

Desirable:

• Azure certifications
• Microsoft MCP or higher
• CompTIA A+

Experience

Essential:

• Minimum 2+ years’ experience in a hands-on IT infrastructure role
• Proven experience supporting cloud and hybrid environments (Azure, O365)
• Demonstrated ability to manage and improve infrastructure performance and security
• Experience working with third-party suppliers and MSPs

Desirable:

• Experience with endpoint management (Intune)
• Exposure to security operations or compliance frameworks
• AWS exposure

Technical Skills

Essential:

• Strong knowledge of Windows Server 2019+, Azure AD, Intune, and Office 365
• Understanding of networking fundamentals (DNS, DHCP, VPN, routing)
• Experience with backup and recovery solutions
• Familiarity with identity and access management, patching, and monitoring

Desirable:

• Knowledge of SIEM tools (e.g., Microsoft Sentinel)
• PowerShell scripting or automation experience

Personal Attributes

• Analytical, methodical, and solution-focused
• Highly organised with excellent attention to detail
• Strong communication and stakeholder engagement skills
• Ability to work effectively under pressure and manage multiple priorities
• Proactive approach with a passion for continuous learning

Why choose Staffline and what’s in it for you?

At Staffline we know it’s important to reward our employees, which is why we are constantly evolving and growing our reward package. In addition to working with a brilliant, committed team of colleagues and accessing all our industry leading training, you’ll have access to all of the following (and much more!):

· 25 days holiday as standard with an extra day for each year of service (up to 30 days max)

· One celebration day per year to use however you choose (this is in addition to the 25 days annual leave entitlement)

· 1 yearly bonus (depending on personal and company performance)

· Opportunities for flexible working

· Four employee incentive schemes

· Recognition initiatives including Instant Awards and monthly STARS awards

· Online benefits platform offering savings and discounts with a huge number of high street and on-line retailers, health and financial wellbeing education

· Dedicated wellbeing platform to offer physical and mental health support

· Medicash (practical private medical support for day-to-day needs)

· Access to Cycle to Work and Car Leasing schemes

· Life Assurance of 4 times annual salary

· Salary exchange pension scheme

· Learning and development opportunities via our online Learning Experience Platform