First Line IT Support Apprentice

The role will involve dealing with in person and ticket requests for all types of IT Issues, from PC’s not working to rebuilding a PC or Laptop.

Role

The role is based at the Royal Greenwich Trust School. 

The role will involve dealing with in person and ticket requests for all types of IT Issues, from PC’s not working to rebuilding a PC or Laptop. You should be prepared to deal with in person request and requests that come through the ticketing system, the role also covers all aspects of IT in a School Environment.

Training

This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. 

  • Level 3 Information Communication Technician Standard
  • Behaviour, Skills and Knowledge
  • If successful, and a position is available within TQS at end of placement
  • Would love to take on under a permanent contract, this is dependent on budgets
Apprenticeship Standard
Information communications technician (level 3)
Training Provider
NEWHAM COLLEGE OF FURTHER EDUCATION
Working Week
Monday to Thursday 8.30am to 4.30pm Friday day release at College
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Thursday, 14th August 2025
Start Date
Monday, 1st September 2025

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Qualifications

  • English GCSE, grade 4 / C or above (Essential)
  • Maths GCSE, grade 4 / C or above (Essential)

About the Employer

TQS SE LIMITED
With over 20 years of combined experience in all aspects of Information Technology, the TQS team provides a wide variety of services ranging from general support to consultancy and even providing full-time staff to our customers. Our model works a little different to most in that we can be fully flexible to your requirements.
Company
TQS SE LIMITED
Location
765 Woolwich Road, London, England
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
Posted
Company
TQS SE LIMITED
Location
765 Woolwich Road, London, England
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
Posted