IT Support Apprentice
You will be eager to learn, passionate about all things technical and service with the desire to succeed in a fast-paced environment. You will be self-motivated with strong communication skills and the ability to work as part of a team. Ideally applicants will be looking to gain employment surpassing the end of apprenticeship.
Role
- Responding to people’s technical problems by email and telephone
- Assisting on project work and system setups
- You will also carry out some technical support at customer’s offices
Training
- An apprenticeship includes regular training with JBC Skills Training
- At least 20% of your working hours will be spent training or studying
- On completion, the Apprentice will be awarded the Level 3 Information Communications Technician Apprenticeship
- You will be appointed a skills trainer who will meet with you remotely every 6-8 weeks for reviews and support with your Summative Portfolio work
- Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- JBC SKILLS TRAINING LIMITED
- Working Week
- Monday- Friday, 9.00am - 5.00pm (With a 1 hour lunch break)
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Monday, 8th September 2025
- Start Date
- Monday, 15th September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Knowledge of MSP
Qualifications
- English GCSE, grade Grade A - C (4 or above) (Essential)
- English GCSE, grade Grade A - C (4 or above) (Essential)
- IT A Level, grade Pass (Desired)
About the Employer
TWISTER SOLUTIONS LTD
Twister Solutions is a leading provider of IT support in Essex. With a wealth of capabilities, our experienced team is equipped with the knowledge to support you across every aspect of your business’ technical setup. We offer far more than the usual, routine tech support – from cabling, leased lines and Wi-Fi to cyber security and cloud services, we are a full-service IT partner.
- Company
- TWISTER SOLUTIONS LTD
- Location
- THAMES ENTERPRISE CENTRE, PRINCESS MARGARET ROAD, EAST TILBURY, ESSEX, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
- Posted
- Company
- TWISTER SOLUTIONS LTD
- Location
- THAMES ENTERPRISE CENTRE, PRINCESS MARGARET ROAD, EAST TILBURY, ESSEX, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
- Posted