Service Desk Analyst (Initially onsite)

Role: 1st Line Support

Day rate: £170pd-£180pd (Inside IR35)

Location: Dartford (onsite working)

Contract: 3 months initial with possibility to extend

We are looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time of asking.

Skills and experience required:

• Good understanding of Microsoft Applications (Office365, Teams, OneDrive, MFA, SharePoint)
• Microsoft Azure (Active Directory), Exchange, InTune
• VPN experience - (ideally Fortinet)
• ITSM Service Desk Systems (ServiceNow preferred)

The role will be 5 days per week onsite in Dartford, moving to 3 days once you're settled in. Please consider this when applying for the position.

If you are interested in the role and would like to apply, click on the link for immediate consideration.