User Researcher

We are currently seeking a User Researcher to work with our public sector client

3 months rolling contracts

(Apply online only) inside IR35

Location: Newcastle - hybrid working

The ideal candidate will possess a strong background in user research, with demonstrable experience delivering projects within public sector or government environments

• Plan, design, and conduct user research using a range of qualitative and quantitative methods.
• Work closely with multidisciplinary teams to embed user-centred design practices.
• Champion user needs and ensure they are central to service design and delivery.
• Develop research plans and deliver actionable insights to inform product and service development.
• Present findings to stakeholders and influence decision-making.
• Ensure research activities align with GDS guidelines and contribute to service assessments.
• Maintain research documentation and contribute to the continuous improvement of research practices.