Customer Service Representative

Role Summary:

One of our clients is hiring experienced Customer Service Representatives for a research initiative with a top global AI company. This opportunity allows you to apply your real-world expertise to help improve AI systems that understand customer support interactions and problem resolution.

Key Responsibilities:

• Use your customer service experience to design and evaluate realistic support scenarios.
• Provide insights that enhance the accuracy and empathy of AI-driven communication models.
• Review materials for quality, clarity, and alignment with real-world service standards.
• Work independently on flexible, asynchronous tasks.

Working Conditions:

• Fully remote, with flexible scheduling around your availability.
• Minimum 15 hours per week commitment (duration approximately 3–4 weeks).
• Requires a desktop or laptop computer (Chromebooks not supported).

Ideal Qualifications:

• Based in the US, UK, or Canada.
• Proven expertise in handling customer interactions across phone, email, or chat.
• Strong communication and analytical skills with attention to detail.

Apply Now!