1st/2nd Line Support

Techunite Ltd are recruiting for a 1st/2nd Line Support Engineer to join an expanding organisation based near to Godalming. The role is mostly a mix of hybrid remote working but may involve some local site visit work. Looking for candidates who have experience to both 1st and/or 2nd line.

You will be involved in establishing best practices, influencing the direction of the IT and cloud solutions on offer as well as ensuring the efficient and smooth running of both internal and client infrastructure.

Key Requirements:

• Experience working in an IT helpdesk environment
• Experienced Microsoft 365 Administrator
• Experience working with Azure Active Directory and Security Setup for Entire 365 Estates
• Experience maintaining Cyber Essentials / Essentials Plus compliant infrastructure
• Server administration to include Active Directory user and groups, Exchange/Office 365, file shares and permissions.
• Able to effectively communicate with team members, customers and managers and promote ideas and innovation.
• Methodical and adaptable approach to problem solving, must show initiative and resourcefulness when presented with unusual conditions.
• Possess a business-like and professional telephone manner.

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Free on-site parking
• Local Gym
• Health Care