Lead Product Analyst

Department: Data & Analytics
Location: London
Description
Location: hybrid in-office 2 days per week. Mainly in our London (Tower Bridge) office, with 1-2 Wednesdays per month in our office in Fleet (Hampshire).
Tempcover is at the forefront of the fast-growing world of short term insurance. Our mission is to make car insurance flexible, quick, and easy for drivers. We’ve sold millions of policies that have helped drivers get where they need to go, but we’re not finished there. We’re growing our team to help us continue in that mission.If you are extraordinary at what you do and want to be a part of a rapidly growing business at the cutting edge of the InsurTech industry, we would love to hear from you.
The Role
As a Lead Analyst within a product team your input will be crucial in driving business impact and decision-making by bridging the gap between data and insight. We are looking for a hands-on analytical thought leader who will help the team make great data-driven decisions. You will identify opportunities for deep analytics on customer behaviour and site performance, working with the multi-disciplinary members of the team, as well as other key people and stakeholders from across the business, as well as supporting other members of the team.
We Answer Questions Like
Why are customers purchasing temporary insurance? And how can we identify and better serve high-value returning customers through improved segmentation, targeting, and tailored experiences?
Where are the key drop-off points in our funnel across platforms, and what are the most effective ways to improve conversion?
How do different pricing or product models perform across segments, and what drives long-term value?
What patterns exist in returning customer behaviour across platforms, and how do incentives influence their likelihood to return?
How do returning customers behave across different platforms (web vs app), how frequently do they return, and what impact do incentives (e.g. reminders, discounts, referral rewards) have on their likelihood to come back?
What you’ll work on:You’ll join our product team working on the user-facing journeys and experiences that power the business.
You’ll derive strategic insights from our digital marketing, user experience, and commercial data to drive business strategy, marketing investment, and funnel optimisation enabling you to meaningfully improve both customer experience and business outcomes.
You’ll Work With Modern Tools And Databases—including Google Analytics, SQL, Amplitude, PowerBI , And Python—to Solve a Variety Of Exciting Challenges. Typical Projects Could Include
Establishing the foundation for product analytics at Tempcover, including event tracking, platform insights, and user behaviour analysis
Investigating customer segments and behaviours to support pricing, targeting, fraud-detection and product development decisions
Modelling and tracking customer return behaviour across products and platforms
Analysing and improving digital marketing and consumer journeys across our businesses
Designing and evaluating A/B tests to enhance customer experience and conversion
Supporting the design and analysis of new growth initiatives, such as referral schemes or loyalty incentives
Exploring data for new insights and recommendations across customer behaviour, product usage, and performance trends
Collaborating with teams across the business to introduce more data-driven decision making
Monitoring key business metrics and communicating insights to a wide range of stakeholders
What We Look For
Experience in digital/web analytics, AB testing and optimising digital products.
Track record of driving business decisions and impact.
Strong technical skill set with analytical tools such as SQL, Python/R for analytics, PowerBI and/or Tableau for visualisation, Amplitude, Fullstory or Google Analytics as product optimisation tools.
Comfortable at managing multiple projects and stakeholders with competing deadlines and priorities, ensuring the highest value work gets prioritised and accomplished in a proactive and timely manner and ability to communicate complex results in a clear, accessible way
Collaborative mindset, keen to support others and learn from them. Pragmatic and focused on finding actionable insights
You don’t need to tick off everything on this list - so don’t let that hold you back from applying. We want to make sure you’re learning plenty during your time with us!
Our Commitment To You
At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.
What We Offer
We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to:
10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
Employer matching pension contributions up to 7.5%
A one-off £300 “Work from Home” budget to help contribute towards a great work environment at home
Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life
25 days holiday (increasing with years of employment to 30 days) + 2 days “My Time” per year
Private medical cover, critical illness cover and employee assistance programme
A healthy learning and training budget
Electric vehicle and cycle to work schemes
Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

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Lead Product Analyst

Job Details