Principal Solutions Engineer - Workplace Technology

About the role

This is a pivotal technical leadership role within the
Workplace Technology engineering team — responsible for defining and driving
the strategic technical direction across all workplace domains: Endpoint (EUC),
Identity, and Collaboration. As a Principal Solutions Engineer (PSE),
you will operate at the highest level of technical authority, shaping
architectural vision, leading complex design decisions, and solving Tesco's
most critical workplace technology challenges. You will work closely with
engineering managers, architects, product leaders, and senior stakeholders to
ensure our workplace technology estate is modern, secure, scalable, and
continually evolving to meet business needs.
You will be responsible for

Strategic Technology Leadership

  • Define and evolve the technical architecture and
    engineering strategy for Workplace Technology across EUC, Identity, and
    Collaboration domains.
  • Act as the ultimate technical authority and trusted
    advisor for architectural design, technical direction, and technology
    selection decisions.
  • Translate business needs and industry trends into
    actionable technology strategies, balancing innovation, security, user
    experience, and cost.
  • Champion the vision for a secure, productive, and
    modern workplace that empowers Tesco colleagues globally.

Cross-Domain Engineering
Excellence

  • Lead design and architecture for complex solutions
    spanning:
    • Identity: Active Directory, Entra ID (Azure
      AD), PKI, authentication protocols.
    • EUC: Windows, macOS, Android, iOS, MDM
      platforms, virtual apps, printing, retail devices.
    • Collaboration & Comms: M365 (Exchange,
      SharePoint, Teams), file services, meeting room tech, voice platforms,
      digital events.
  • Define and govern architectural standards, design
    patterns, and integration approaches across Workplace Engineering.
  • Drive forward automation, resilience,
    observability, and infrastructure-as-code across all technology stacks.

Solution Delivery &
Governance

  • Provide technical assurance and oversight for
    high-impact projects, complex integrations, and cross-domain initiatives.
  • Support engineering teams through architecture
    reviews, design validation, technical deep dives, and solution
    troubleshooting.
  • Ensure workplace technologies are resilient, secure
    by design, and aligned with operational and compliance requirements.

Innovation & Future
Planning

  • Scan the market for emerging technologies (e.g.,
    Generative AI, Zero Trust, modern endpoint management) and lead their
    evaluation and adoption.
  • Influence long-term platform evolution, lifecycle
    management, and technology investment decisions.
  • Shape experimentation initiatives, proofs of
    concept, and architectural blueprints for next-generation workplace
    capabilities.

Stakeholder & Leadership
Engagement

  • Work closely with heads of engineering, product
    leaders, architects, and CISO teams to align on priorities and direction.
  • Represent Workplace Engineering in enterprise
    architecture, security, and strategic planning forums.
  • Influence senior stakeholders through clear
    articulation of technical choices, trade-offs, and business value.
You will need

Required Skills &
Experience

  • Proven experience operating as a senior architect,
    technical lead, or principal engineer in a large-scale, enterprise IT
    environment.
  • Deep expertise in at least two of the three
    Workplace domains, with strong working knowledge of the third.
  • Demonstrable architecture experience across:
    • Directory & Identity Services: Active
      Directory, Entra ID, PKI, MFA, Zero Trust models.
    • Modern Endpoint Management: Intune, SCCM,
      Apple/Android device management, virtualisation, and endpoint security.
    • Microsoft Collaboration Stack: M365, Teams,
      Exchange, SharePoint, voice/video platforms, and hybrid collaboration.
  • Strong understanding of cloud-native and hybrid
    workplace architectures.
  • Skilled in automation, scripting, and
    infrastructure-as-code tools (e.g., PowerShell, Terraform, YAML, Git).
  • Excellent understanding of technology lifecycle
    management, cost modelling, licensing models, and vendor platforms.
  • Experienced in aligning technical designs to
    compliance, privacy, risk, and regulatory frameworks.

Nice to Have

  • Exposure to Generative AI use cases within
    productivity or collaboration tooling.
  • Experience integrating workplace technologies
    across store, warehouse, and head office environments.
  • Understanding of ITIL, service transition, and
    operational readiness practices.
  • Familiarity with governance workflows, identity
    lifecycle, and access control models in regulated industries.

Personal Attributes

  • Strategic thinker with deep technical credibility
    and broad enterprise awareness.
  • Highly collaborative, able to influence and guide
    across engineering, operations, product, and security teams.
  • Capable of simplifying complexity and articulating
    technical vision to non-technical stakeholders.
  • Comfortable with ambiguity, able to lead through
    change and pioneer new approaches.
  • Passionate about building a modern, inclusive, and
    high-performing workplace technology environment.
Whats in it for you?
We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
  • Annual bonus scheme of up to 45% of base salary
  • Car allowance of £7,320 per annum
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Private medical insurance
  • Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount
  • 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

Job Details

Company
Tesco
Location
Welwyn Garden City, Hertfordshire, UK
Hybrid / Remote Options
Employment Type
Full-time
Posted