Senior Business Analyst
Job Title: Senior Business Analyst Reporting to: Director of Technology & Innovation - Professional Risks Direct Reports: None Position Type: Permanent Our Professional Risks division are seeking an experienced Business Analyst to join the existing project team and undertake activities to drive the analysis of the technology and data requirements. A strong understanding of commercial insurance is essential for this role. To work within the business to drive forward business initiatives. You will perform the requirements gathering, analysis, project work and support to ensure smooth running of projects and business operations. Working across a diverse and challenging portfolio, this role is a crucial part of all stages of the project from requirements gathering, design, test and business readiness. As a result, Senior Business Analysts at TMHCC could be asked to work across multiple projects, or just one, and must be comfortable with being flexible. The successful candidate will have demonstrable experience in similar previous roles and be able to hit the ground running in a fast-moving environment. Key Responsibilities
- Working closely with all aspects of the business to understand the Professional Risks business, its drivers, requirements, capabilities and processes.
- Representing the business to ensure the target solution and deliverables will meet their requirements.
- Facilitating business workshops to understand and extract requirements and specify user stories, ensuring they meet best practice standards for successful delivery through the software development life cycle.
- Undertake analysis on the data to be migrated and work with the business to define the requirements including success criteria of the data migration.
- Supporting the end-to-end successful delivery of user stories in each wave/sprint, working closely with other members of the project team,
- Creating clear and concise deliverables to ensure project objectives are well understood and successfully completed.
- Providing and sharing knowledge, experience and ideas to help drive the team forwards.
- Establishing effective communication and collaboration across all impacted areas and stakeholders.
- Demonstrable experience working as a Business Analyst – business facing within the general insurance industry, ideally within Specialty and London Markets.
- Excellent communicator with the ability to quickly establish rapport with business and technical SME personnel at all levels.
- Ability to explore and challenge sensitively, mindful of organizational history and culture.
- Strong understanding of the end-to-end policy journey and the insurance business capability model.
- Excellent documentation skills to create clear business requirements, user stories and or visual representations to support delivery.
- Strong understanding of the full SDLC under different methodologies (incl Agile), with experience of working on multiple end-to-end implementations as part of a large programme.
- Good understanding of and exposure to available market leading technologies (incl Guidewire, Salesforce, Box) within the insurance market would be an advantage.
- QDOS, PI and Liability lines of business but BA staff are moved around the Business units
- Working closely with the underwriters to stabilize the new system (NPAS) due to transition from EY.