IT Support Assistant

We’re recruiting for an IT Support role based in Cradley Heath, working closely with the IT Director in a hands-on and varied position.

This is a great opportunity for someone looking to develop into a more technical role — perfect if you enjoy problem-solving, working with data, and improving processes.

Key Responsibilities

• Support the IT Director with day-to-day system and data management tasks.

• Handle and process image data and files accurately.

• Convert and upload data files into the internal system.

• Manage spreadsheets and maintain accurate data records.

• Process data into different sales order formats.

• Assist with technical problem-solving and IT support tasks across the business.

• Contribute to ongoing IT projects and process improvements.

Skills & Experience

• Previous experience in an IT support, data processing, or similar technical role.

• Strong problem-solving skills and attention to detail.

• Confident working with spreadsheets (Excel or similar).

• Ability to manage and process large amounts of data accurately.

• Eagerness to learn and progress into a more technical position.

• Excellent communication and organisational skills.

What’s on Offer

• Permanent, full-time position starting in the new year.

• Opportunity to grow and develop within a supportive IT team.

• Competitive salary starting at £28,000/annum!