Senior Business Systems Analyst

This is a full-time, permanent position for a Senior Business Systems Analyst in a hybrid working model, requiring on-site attendance at least three days per week in Milton Keynes.

In this role, you will be a key contributor to a large-scale managed services program, leading business analysis initiatives that drive operational excellence and enable future modernisation for our long-standing, prestigious client.

You will work on complex, high-impact projects, collaborating with client teams, internal cross-functional groups, and senior stakeholders to design and deliver solutions aligned with strategic objectives. This is an excellent opportunity for a professional who thrives in dynamic environments and is passionate about enhancing processes and systems in mission-critical settings.

Candidates must be eligible to obtain UK Security Clearance and therefore must have at least three years of UK residence.

Key Responsibilities

• Deliver expert Business Systems Analysis support on complex projects with significant business impact.
• Participate in business strategy and portfolio-level discussions, providing insights and recommendations.
• Act as a consultative partner to peers, business stakeholders, and technical teams in planning and execution.
• Conduct end-to-end business assessments, ensuring comprehensive coverage of process and technical requirements.
• Analyse and document impacts of change requests across multiple functions and systems.
• Ensure proposed solutions address cost, risk, and scalability for current and future use cases.
• Solve complex problems by aligning business needs with technical capabilities.
• Provide functional solutions and clarify inter dependencies between systems and modules.
• Utilise analysis and modelling tools to translate strategic objectives into practical, actionable solutions.

Key Qualifications

Must-Have:

• Business Analyst with experience in Public Safety/Emergency Services
• Experience working in a first response environment
• Proven ability to lead cross-functional teams and manage stakeholder expectations
• Excellent analytical, communication, and documentation skills
• Familiarity with Business Intelligence tools and process mapping, e.g. BPMN, Business Analysis
• Experience working with operational systems
• Working knowledge of modern development patterns including Agile
• Knowledge of Web and Mobile Application patterns

Preferred:

• Familiarity with Business Intelligence tools and process mapping (e.g., BPMN).
• Hands-on experience with operational systems and Agile development methodologies.
• Knowledge of Web and Mobile Application patterns.

Additional Information

• This is a full-time, permanent role.
• We are unable to support sponsorship for this position.
• You will be required to attend our site at least three days per week and therefore must live within commutable distance from Milton Keynes.
• Candidates must have resided in the UK for a minimum of three years to qualify for security clearance. This requirement is non-negotiable. You must be able to obtain and maintain the appropriate security clearance for this role.