Monitoring and Control Systems Analyst

Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

As a Monitoring and Control Systems Analyst within the System Operations Support (SoS) team, you will play a key role in ensuring our telemetry systems are configured accurately and effectively to support the wider business. Monitoring and Control is a vital function within our organisation, acting as the last line of defence in protecting our assets and maintaining the high standards expected of a water and wastewater company.

In this role, you will work closely with operational staff across the business to ensure that telemetry data is reliable, timely, and aligned with operational needs. Your responsibilities will include managing alarm parameter changes, analysing system data to identify trends or anomalies, supporting planned power outage communications, and verifying telemetry for new installations.

This is a dynamic and collaborative role that requires strong analytical thinking, attention to detail, and a proactive approach to problem-solving. You’ll be instrumental in helping us maintain the efficiency and resilience of our asset monitoring systems, contributing directly to the performance and reliability of our services.

Accountabilities & Responsibilities

• Implement and manage alarm parameter changes in line with operational requirements and standards.
• Analyse telemetry and operational data to identify trends, anomalies, and opportunities for improvement.
• Coordinate and communicate planned power outages with relevant stakeholders to minimise operational disruption.
• Perform telemetry checks for new installations to ensure data integrity and system readiness.
• Collaborate closely with Monitoring and Control teams and wider operational staff to support business-critical processes.
• Ensure compliance with internal standards and regulatory requirements related to system monitoring and control.
• Provide technical support and guidance to colleagues on telemetry-related issues and best practices.

Technical Skills & Experience

Essential:

• Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
• Excellent attention to detail and a methodical approach to technical tasks.
• Effective communication skills, both written and verbal, for liaising with operational teams and stakeholders.
• Ability to manage multiple tasks and priorities in an ever changing workload.
• Proficiency in Microsoft Excel, Outlook, Teams and other MS tools.

Desirable:

• Knowledge of water or wastewater operations.
• Experience working with telemetry systems or SCADA (Supervisory Control and Data Acquisition) platforms.
• Experience with alarm management or configuration in a control systems environment

About The Team

This is a fantastic opportunity to join a small, friendly, and supportive team that offers excellent exposure to a wide range of business operations. You'll be part of a collaborative environment where your contributions are valued and your development is supported.

We offer a flexible hybrid working model, with three days in the office and two days working from home on a rolling rota. Home working hours are 8:00 AM to 4:00 PM, while office hours are flexible—as long as you complete your 7.4-hour working day.

If you're looking for a role that combines meaningful work, flexibility, and the chance to grow within a vital part of the business, we’d love to hear from you.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.