Client Experience Professional

About the Position:

Join our dynamic Client Experience Team at our high-growth client, where you'll play a pivotal role in transforming financial markets through innovative Daml and Canton-based solutions. You'll engage with diverse clients, tackle exciting challenges, and drive impactful outcomes that reshape the future of finance.

Start Date: Flexible

Work Arrangement: Hybrid - minimum 2 days per week in the office.

What You'll Do:

• Lead the delivery of Daml-based solutions, leveraging your domain expertise to inform and drive client engagements.
• Collaborate with Sales and clients on pre-sales opportunities, ensuring a seamless transition from pre- to post-sales.
• Understand customer needs through workshops and research, translating insights into actionable strategies.
• Manage key client relationships, guiding them through the implementation of solutions and addressing any challenges that arise.
• Own project management activities, ensuring governance and alignment with client expectations while maximizing efficiency.

What You Bring:

• 7+ years of experience in product development or application management, with a strong focus on business analysis.
• Proficiency in Agile methodologies and best practices in enterprise software development.
• Exceptional client relationship skills, with the ability to establish trust and influence stakeholders at all levels.
• Strong analytical skills, capable of designing complex processes while maintaining a holistic view.
• Excellent communication and presentation skills, with a knack for articulating complex concepts to diverse audiences.

What Would Make You Stand Out:

• Experience in the fintech industry, with a deep understanding of emerging technologies.
• Proven track record in providing advisory services or working with top-tier advisory firms.
• Leadership experience, particularly in mentoring or guiding teams through complex projects.

Experience Required:

• 7+ years of relevant experience in product development or application management.

Education:

• BS or MS in Computer Science is preferred.

What We Offer:

• Competitive salary with bonus potential, pension contributions, and comprehensive healthcare benefits.
• Opportunities for professional development and continuous learning.
• A collaborative and inclusive company culture that values innovation and teamwork.
• Flexible work arrangements to support work-life balance.