Apprentice IT Support Technician
We are looking for an apprentice IT Support Technician to join our IT team. With big ambitions for the future there has never been a better time to join Victrex! You'll receive first class, on the job, training from a dedicated team, whilst earning a competitive salary - not to mention an industry recognised qualification too.
Role
In this role you’ll help your organisation make the most of its digital tools, systems, and communication technologies. As more services and processes move online, businesses increasingly rely on people who can support digital operations, troubleshoot problems, and guide colleagues through digital processes.
During your apprenticeship, you’ll focus on supporting internal users across the organisation. You’ll help colleagues use digital tools effectively, train them on new or updated technologies, and provide support when issues arise. You’ll also contribute to digital improvement and change projects that help the organisation adapt to evolving technology.
In your day‑to‑day work, you’ll interact with a wide range of colleagues who use digital systems. You’ll communicate across digital channels, phone, and sometimes face‑to‑face, using your growing knowledge to resolve issues and identify when a problem needs escalating. You’ll work under general guidance while planning and managing your own tasks, meeting deadlines, and following relevant standards and procedures.
As you progress, you may influence colleagues, supervise tasks, or support different stages of digital projects. You’ll develop strong communication, problem‑solving, and organisational skills—alongside hands‑on experience with collaborative technologies, digital information systems, and productivity tools. Throughout your apprenticeship, your role will be to help people across the organisation use digital systems confidently and effectively.
Training
As you develop in the role you will work towards gaining a Level 3 Digital Support Technician qualification.
The duration of this Apprenticeship is approximately 24 months and if successful, you will join our 2026 Apprenticeship Intake in September.
- IT Roles
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- BLACKPOOL AND THE FYLDE COLLEGE
- Working Week
- Monday- Friday 8:30am- 4:30pm
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Friday, 6th March 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Analytical skills
Qualifications
- 3 in relevant subjects A Level, grade Grade C/4 or above (Essential)