Field Engineer Apprenticeship

EMBRACE THE TECH REVOLUTION Our Field Engineers are the experts who dazzle our customers, by installing or fixing products in their homes and businesses while offering advice. Grow your potential as a Field Technician Apprentice and join us in connecting communities through our technology, earning £26,500 and gaining a qualification.

Role

As a Field Technician Apprentice, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including: 

  • Running & installing cables across different sites 
  • Adjusting signal levels and connections 
  • Configuring our advanced equipment 
  • Working at heights to install and update equipment on poles 
  • Working outdoors in all weather conditions - make sure you’re comfortable with physical, hands-on work in changing environments 

Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer! 

Training

This Level 2 Telecoms Field Operative apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we’ll support you from day one. If required, you'll also complete Functional Skills in English and maths.

This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.

Apprenticeship Standard
Telecoms field operative (level 2)
Training Provider
APPRENTIFY LIMITED
Working Week
You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8am and 8pm. Once training is complete, you’ll move to a 4-days-out-of-7 working week.
Expected Duration
1 Year 1 Month
Positions Available
2
Closing Date
Monday, 1st December 2025
Start Date
Wednesday, 6th May 2026

Desired Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Physical fitness

About the Employer

VIRGIN MEDIA LIMITED
We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland. When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2! We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values: - We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best. - We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers. - We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do. An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you! We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion. We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates. Join us on one of our Apprenticeships and let’s grow together!
Company
VIRGIN MEDIA LIMITED
Location
Hornsey LRS, 11 Cranford Way, England
Employment Type
Intermediate Apprenticeship
Salary
£26,500 a year
Posted
Company
VIRGIN MEDIA LIMITED
Location
Hornsey LRS, 11 Cranford Way, England
Employment Type
Intermediate Apprenticeship
Salary
£26,500 a year
Posted