Salesforce BA
Must Have
- Proven experience as a Business Analyst on Salesforce implementations .
- Strong stakeholder management and communication skills.
- Experience working in the Energy, Utilities, Oil & Gas, or Renewables domain.
- Hands-on experience with:
- Salesforce Sales Cloud / Service Cloud
- User stories, BRDs, FRDs, and process mapping
- Agile / Scrum delivery methodologies