IT Systems Apprentice

Kick-start your career in tech with our IT Support Apprenticeship You'll be the first line of support for hardware, software, and technical queries learning how to keep systems running smoothly and users happy. This is a great opportunity to build real-world skills, gain industry-recognised qualifications, and grow in a supportive team environment.

Looking to launch your career in tech as an IT Apprentice and gain hands-on experience while helping us keep our systems running like clockwork.

You'll get stuck into everything from supporting our IT infrastructure to working with suppliers, building apps, managing systems, and even shaping the future of how we use technology in the business.

This role is perfect for someone who loves problem-solving, wants to learn how real-world IT systems work, and is excited about using technology to make a real impact. You’ll work alongside our experienced IT Manager, travel to different sites around Peterborough, and play a key part in helping us grow and evolve digitally.

• Helping set up, maintain and develop IT systems and infrastructure that power the business
  Supporting online platforms, apps, and digital tools to improve how we work and connect with people
• Working with external IT suppliers and learning how to manage relationships with service providers
• Getting involved in exciting IT projects that help move the company forward
• Providing first-class support to staff and volunteers troubleshooting, solving problems, and offering friendly advice
• Learning how to manage hardware, software licences, and make sure we’re fully compliant with data and privacy laws (like GDPR)
• Creating useful reports and helping teams understand how to use data and systems more effectively
• Exploring new technologies and ideas that could improve the way we do things
• Supporting with IT procurement, licensing, and vendor communication

And yes no two days are the same!

This is a brilliant opportunity to learn the ropes of the IT world, gain confidence in real working environments, and build a strong foundation for your future career. If you’re curious, motivated, and ready to roll up your sleeves we’d love to hear from you!

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

• English GCSE, grade A-C or 4-9 (Essential)
• Maths GCSE, grade A-C or 4-9 (Essential)