IT Technician/Programmer Apprentice
We are seeking a motivated and enthusiastic ICT / Programmer Level 3 Apprentice to join our IT team. This role is ideal for someone looking to build a career in IT support and software development while gaining hands-on experience in a real business environment.
Role
The apprentice will provide general IT support to users, assist with server and virtual machine (VM) management, and support the development and maintenance of bespoke business systems using Visual Studio, VB.NET / C#, and SQL Server.
Full training and support will be provided alongside the apprenticeship programme.
IT Support
- Provide first-line and second-line support for user PCs, laptops, and peripherals
- Assist users with hardware, software, and network-related issues
- Install, configure, and maintain Windows operating systems and standard business applications
- Log, track, and resolve IT support requests in a timely manner
Server & Infrastructure Support
- Assist in the administration and maintenance of on-premise servers
- Support virtualised environments (VMs), including basic monitoring and troubleshooting
- Help with backups, system updates, and security tasks under supervision
Software Development
- Assist in the development and maintenance of bespoke internal systems
- Write, test, and debug applications using VB.NET and/or C# in Visual Studio
- Work with SQL Server, including writing queries, stored procedures, and basic database maintenance
- Help document systems and code for future support and development
General Duties
- Follow IT policies, security standards, and best practices
- Work closely with the IT team to support business operations
- Participate in apprenticeship training, coursework, and assessments
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Potential for future career progression within the company on successful completion of the apprenticeship.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- LEARNING FOR FUTURES LTD
- Working Week
- Monday - Friday: 9am - 5.30pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 23rd January 2026
- Start Date
- Monday, 2nd February 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Base knowledge Windows OS
- Base knowledge Visual Studio
- Base knowledge VB.NET
Qualifications
- Maths and English GCSE, grade (Grade A-C or 4-9) (Essential)