Production and Technical Support Apprentice
Are you naturally curious about how things work? Do you love getting hands‑on with technology and solving problems in creative ways? we design, develop, market, and support all our automotive products in‑house. We work closely with major UK retailers, installers, playing a key role in bringing high-quality, trusted products to the market.
Role
You will support the broader business as required and gain structured experience in:
Production & Warranty Technical Support:
- Booking in and booking out customer returns and repairs
- Assisting with technical testing and fault diagnosis (training provided)
- Supporting product repairs and quality checks
- Customer communication regarding warranty processes
- Using ticketing and returns systems
- Supporting warehouse goods-in / goods-out when required
- Exposure to automotive audio, camera, and technology products
Additional Hybrid Responsibilities (As You Progress)
- Elite installer network support
- Call analysis and identifying training or documentation gaps
Training
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
- Strong opportunity for permanent employment and progression
Potential option to progress to Level 4 qualification
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- LEARNING FOR FUTURES LTD
- Working Week
- Monday - Friday, 8.00am - 5.00pm Finish at 3.00pm on a Friday.
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Friday, 30th January 2026
- Start Date
- Monday, 2nd February 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Team working
Qualifications
- English GCSE, grade A-C or 4-9 (Essential)
- Maths GCSE, grade A-C or 4-9 (Essential)
About the Employer
Wise Origin
Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.