Senior Business Development Manager - SaaS Fleet

Senior Business Development Manager / Sales Manager - SaaS

• Remote role within the UK with some travel.
• Salary up to 80k DOE plus commission (Realistic OTE 40k)
• 25 days holiday plus bank holidays
• Full Bens package

Our client is seeking a Senior SaaS business development / Sales Manager with a background in SaaS enterprise software, experience in fleet, logistics, or enterprise software is a strong advantage.

What You’ll Do:

• Lead, manage, and coach a high-performing SaaS sales team to consistently achieve and exceed targets.
• Set, monitor, and optimise team and individual KPIs aligned with company growth objectives.
• Drive your own sales in a fast-paced, ambitious SaaS environment.
• Collaborate with marketing, product, and customer success teams to refine go-to-market strategies and revenue plans.
• Analyse performance metrics and provide actionable insights to maximise sales effectiveness.

Key skills required for the role include:

• Demonstrated track record of meeting and exceeding team and individual sales targets.
• Strong leadership, coaching, and motivational skills.
• Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, continuously balancing company and customer interests to ensure customer success with products and services
• Proven skills in upselling and expanding client account opportunities.
• Experience in developing Strategic Account plans to help guide the customer on a successful customer experience, ensuring a mutually beneficial journey and securing long-term relationships.
• Experience of engaging with stakeholders up to the C-level.
• Experience ideally in Telematics or fleet management software, or driver software.
• Ideally, experience in managing accounts for bus/coach fleets or bus operators in the UK is a significant advantage.
• Experience in Health and safety management and an understanding of the processes surrounding driver behaviour and safety.

Key aspects of the role include:

• Lead, manage, and coach a high-performing SaaS sales team to consistently achieve and exceed targets.
• Set, monitor, and optimise team and individual KPIs aligned with company growth objectives
• Business development; sales opportunities and take part in the sales process.
• Maintain opportunities within the CRM and provide accurate forecasts.
• Maintain high levels of customer satisfaction by proactively managing large customer accounts and issues.
• Gather customer software product and user feedback, communicate it to the various company stakeholders, and serve as the customer's trusted advisor.
• Develop new relationships within accounts - from bottom to top (able to engage up to C-level).
• Ensure software renewals are dealt with promptly and efficiently, and seek opportunities to upsell.
• Execute Product Trials and Evaluations with existing customers and prospective customers.
• Assist the Finance team with invoice accuracy and payment escalations.
• Understand the customer organization and the roles and responsibilities of their key employees.
• Act as the primary escalation point in the event of any issues.