3rd Line Support Engineer - Networking

3rd Line Support Engineer

Princes Risborough (Hybrid)

£37,000 – £40,000

We’re looking for a technically strong and proactive 3rd Line Support Engineer with solid networking experience to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector.

What you’ll do:

  • Act as the senior technical escalation point for 2nd and 3rd line incidents, with a strong focus on network-related issues
  • Configure, deploy, and support routers, switches, firewalls, and wireless infrastructure across multi-site school environments
  • Lead IT projects from planning to implementation
  • Deliver on-site and remote technical support and contribute to documentation and knowledge sharing

What you’ll bring:

  • Proven hands-on experience configuring and supporting network infrastructure (routers, switches, firewalls, wireless)
  • Strong experience with Windows Server, AD, Hyper-V, and Office365/Azure
  • Excellent troubleshooting skills and confident decision-making under pressure
  • A customer-first mindset with great communication skills
  • A friendly, flexible, and team-oriented approach
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Job Details

Company
Xact Placements Limited
Location
Princes Risborough, Buckinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£37,000 - £40,000 per annum
Posted