ServiceNow Project Manager

ServiceNow Project Manager (SC Cleared)

Contract: 3–6 months | Inside IR35 | Hybrid (London & Birmingham travel required)
We’re looking for an experienced ServiceNow Project Manager to lead the delivery of a high-profile ServiceNow programme within a major UK government environment.
This role calls for a true ServiceNow all-rounder with broad platform knowledge, but with strong, hands-on experience in IRM (Integrated Risk Management) and SPM (Strategic Portfolio Management) . You’ll be working in a complex, security-sensitive landscape where governance, stakeholder engagement, and structured delivery are critical.
What you’ll be doing
  • Leading end-to-end delivery of ServiceNow projects across multiple modules, with emphasis on IRM and SPM
  • Managing stakeholders across technical teams, governance functions, and senior business leaders
  • Driving structured project governance, RAID management, and reporting in a secure environment
  • Coordinating cross-functional delivery teams including architects, developers, and SMEs
  • Ensuring alignment between ServiceNow capability and wider organisational risk, portfolio, and transformation objectives
  • Supporting programme planning, dependency management, and release coordination
  • Working in a hybrid model with flexibility to travel across London and Birmingham sites as required
What we’re looking for
  • Active SC Clearance (essential)
  • Proven track record delivering ServiceNow programmes/projects in large, complex organisations
  • Strong practical experience across the ServiceNow platform, particularly:
    • IRM / GRC
    • SPM / PPM
    • ITSM and wider platform awareness
  • Excellent stakeholder management and communication skills in regulated or government environments
  • Strong governance, reporting, and risk management capability
  • Comfortable operating in fast-moving, multi-supplier delivery landscapes
Why this role? This is an opportunity to step into a critical programme where ServiceNow is central to risk, governance, and portfolio visibility at scale. You’ll play a key role in shaping how the platform supports organisational oversight and delivery maturity in a highly visible environment.

Job Details

Company
Xcede
Location
City of London, Greater London, UK
Posted