IT Support Technician

IT Support Technician
Cardiff
£27,000 per annum

What You'll Do:

Join a close-knit and supportive IT team where you'll be the go-to expert for resolving user issues, managing hardware and software, and ensuring seamless day-to-day operations across both on-site and remote teams. You'll provide technical support across multiple systems, maintain company assets, and contribute to improving processes with your expertise.

You'll work closely with internal users, delivering professional and prompt support, and occasionally travel to remote offices. This is an excellent opportunity for someone passionate about IT and eager to develop their skills in a dynamic environment.

What You'll Bring:

• At least 3 years' experience in a similar IT support role

• Strong problem-solving and organisational abilities

• Excellent communication and interpersonal skills

• Experience with Windows and Office 365 management

• Proficiency in Active Directory, AzureAD, and Exchange Online

• Confident with desktop setup, software installations, and basic hardware upgrades

• Ability to troubleshoot independently and escalate when necessary

• Willingness to work flexibly, including evenings and weekends on a rota

• A professional, team-oriented attitude with a commitment to learning and growth

Why You Should Apply:

This is your chance to grow within a successful, multi-award-winning company that values its people and encourages development. With hands-on involvement across various IT systems and the chance to contribute meaningfully to process improvements, you'll be part of a business that truly makes a difference to its customers.

Ready to Apply?

Contact Lewis Allen to find out more.
Please apply with a CV and a cover letter outlining why you're perfect for the role.
Know someone great for the job? We offer a referral scheme-just get in touch!
Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!