Senior Product Manager (London)

Join to apply for the Senior Product Manager role at Zapp

Continue with Google Continue with Google

Join to apply for the Senior Product Manager role at Zapp

Location: Vauxhall, London (Onsite, 5 days/week)

About Zapp

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

About the Role

As a Senior Product Manager, you'll own the end-to-end product lifecycle for one or more core pillars of our grocery delivery platform — such as fulfilment, category management, consumer app, partner experience, or inventory systems. You'll work closely with cross-functional teams to shape product strategy, drive execution, and deliver delightful and scalable experiences in a high-paced environment.

You’ll thrive here if you’re obsessed with customers, love solving complex problems, and move fast without breaking things that matter.

Responsibilities

• Define anddrive the product vision, roadmap, and execution for your product area aligned with business goals. Balance short-term execution with long-term platform thinking.
• Own the end-to-end product development lifecycle — from discovery to launch and iteration.
• Translate business needs into best-in-class product design solutions and user stories.
• Leverage customer insights and operational data to identify pain points and develop new opportunities.
• Collaborate cross-functionally with engineering, design, commercial, operations, and analytics to deliver seamless and intuitive user experience.
• Lead stakeholder communication and ensure alignment across teams.
• Establish and track KPIs to evaluate product performance and inform future iterations.

Requirements

• 5+ years of product management experience, ideally in fast-paced B2C or logistics/operations-heavy environments.
• Experience owning complex products with multiple stakeholders and dependencies.
• Experience in mobile products and/or building core platforms or internal tools that support multiple user experiences is preferred.
• Strong quantitative skills, structured, systems-thinking mindset—able to break down ambiguous problems into actionable solutions.
• Ability to align cross-functional stakeholders across Ops, Engineering, Commercial, and Exec teams with clear product narratives and roadmaps.
• Excellent communication, prioritisation, and project management abilities.
• Bonus: Experience in retail/grocery, e-commerce or marketplaces. Previous startup or rapid-scaling company experience is a plus.

Opportunity to be part of an industry transforming mission - your work will directly shape how the world experiences fast, premium retail.

Of course we also offer:

• Competitive salary & equity package.
• 25 days of annual leave plus bank holidays.
• Private Health Insurance.
• Extended sick pay and maternity/paternity leave pay.

• Seniority level
  Not Applicable

• Employment type
  Other

• Job function
  Product Management and Marketing
• Industries
  Retail

Referrals increase your chances of interviewing at Zapp by 2x

Continue with Google Continue with Google

Continue with Google Continue with Google

London Area, United Kingdom £50,000 - £65,000 13 hours ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 day ago

Greater London, England, United Kingdom 1 week ago

City Of London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom
£40,000.00
-
£45,000.00
17 hours ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 day ago

Greater London, England, United Kingdom 2 days ago

City Of London, England, United Kingdom 1 week ago

Enfield, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 1 month ago

Little Chalfont, England, United Kingdom 3 days ago

London, England, United Kingdom 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.