Digital Service Delivery Manager
We are supporting a leading organisation with the appointment of a Digital Service Delivery Director to lead digital services across a complex, enterprise-scale portfolio.
This is a senior leadership role requiring a blend of strategic vision, operational excellence, and transformational delivery.
The Digital Service Delivery Director will be responsible for the end-to-end delivery of digital services, ensuring alignment with business strategy and driving innovation, efficiency, and governance across the portfolio.
Key responsibilities include:
Essential Experience
Proven experience as a Systems Integrator (SI) within a large consultancy in a delivery lead role, now operating internally on-site within a large corporate organisation.
- Proven track record delivering digital services at enterprise scale
- Advanced communication skills, able to influence at C-Suite level.
- Expert in digital service delivery lifecycle and operating models
- Highly advanced commercial, budgetary and operational management skills
The Role
- Leading digital service delivery strategy across multiple business areas
- Champion innovation and continuous improvement in digital service delivery.
- Defining and delivering operational plans, KPIs and OKRs
- Owning significant budgets and resources with strong commercial control
- Building trusted relationships with Board, Senior stakeholders and Outsource partners
- Providing executive leadership to senior teams, including succession planning
If you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration.
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