Business Support Executive
Business Support Executive
Red Recruitment is recruiting a Business Support Executive to join a telecoms and technology company who are recognised as a leader in their field.
The ideal candidate will have a background in sales or operational support with a high attention to detail.
The salary for this position is £30,000 - £31,000
Benefits & Package for a Business Support Executive:
- Salary: £30,000 - £31,000 per annum
- Hours: Monday - Friday, 9am - 5:30pm
- Contract Type: Permanent
- Location: Manchester
- 33 days holiday (including Bank Holidays)
- Referral Bonus - Recommend a friend
- Employee Assistance Programme
- Private Medical Insurance after probation
- Enhanced Maternity and Paternity pay
- Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme
Key Responsibilities of an Business Support Executive:
- Supporting a wide range of customers, delivering an exceptional customer experience
- Maintaining complete and up-to-date records of all current contracts and customer information
- Identifying and generating opportunities to drive revenue for the business including white space opportunities, cross-sell and up-sell within designated accounts
- Engage in regular contact with assigned accounts to foster strong customer relationships and keep key customers informed on new product releases
- Serve as the primary liaison for vendor relationships on behalf of assigned customers
- Support the Account Manager with customer related quoting, order processing, billing and invoicing enquiries
Key Skills and Experiences of an Business Support Executive:
- Experience working in sales or sales support required
- Experience with CRM system, sales operations and database management
- High attention to detail ensuring accuracy in data and processes
- Excellent customer-facing skills to deliver a professional and polite service
- Ability to organise and prioritise workload effectively to meet agreed timescales and work towards targets whilst providing excellent customer experience
- Hard-working, curious, eager to learn and embrace growth opportunities
If you have the required skills and experience as a Business Support Executive and are interested in this role, please apply now.
Red Recruitment (Agency).