Onboarding Consultant

Are you an experienced and successful Service Advisor / Parts Advisor / Workshop Controller / Service Administrator / Service Manager/ Aftersales Manager/ Sales Executive / Business Manager/ Sales Administrator / Sales Manager, Accounts Assistant / Accountant within a dealership and looking for a new challenge?

Onboarding Consultant – Field Based – across the UK & Europe (HQ based in Birmingham)

Salary: Basic £32,000 OTE £42,500

Working Hours: Monday - Friday - 37.5 hours a week

Our client is seeking a Onboarding Consultant with strong dealership experience within the Sales / Aftersales or Accounts Department!

Onboarding Consultant Responsibilities:

• Configure and implement our clients platform in new and existing dealerships
• Tailor settings and parameters to match business processes
• Deliver clear and engaging training sessions to dealerships ensuring confidence in using the platform.
• Guide dealerships on vehicle processes
• Lead implementations from planning through to launch, ensuring smooth transitions
• Provide onsite and remote consultancy to support adoption, optimisation and continuous improvement
• Collaborate with dealership stakeholders to understand requirements and ensure best practice configurations
• Proactively identify opportunities to improve and enhance customer experience
• Develop deep knowledge of platform functionality across all departments and integrations
• Act as a trusted advisor, helping increase efficiency and maximise profitability

The Ideal Onboarding Consultant:

• Previous experience in Sales, Aftersales or Accounts in a dealership is required
• Good knowledge of vehicle administration, stock creation, costing, invoicing, registration and bonus posting
• Hands on experience with a dealer management system
• Experience in training or coaching others
• Strong communication and presentation skills
• Able to adapt approaches to different dealerships and stakeholders levels
• Excellent organisational and project management skills
• Analytical methodical problem solver
• Attention to detail and process accuracy
• Self-motivated and willing to travel as required
• Strong understanding of dealership operations
• Full, clean UK Driving licence

CAR OR COMMERCIAL DEALERSHIP EXPERIENCE IS REQUIRED!

If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company, then APPLY today!

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.