Service Delivery Manager
Aberdeenshire, United Kingdom
Strategic Resources European Recruitment Consultants Ltd
standards. Oversee the delivery and performance of IT services ensuring systems are consistently available and meet SLAs. Collaborate with business units to understand operational priorities and translate business requirements into service delivery plans that support strategic goals. Collaborate with the Cyber Security Manager to monitor and mitigate the IT derived risks for the organisation. … regular service reviews and performance assessments, escalating and resolving service issues with third-party support teams. Engage with business units to understand operational priorities and pain points, translating business needs into service improvement initiatives. Support digital transformation and automation projects through an IT PMO aligned to the company's Business Improvement Team process. … organisation. Strong understanding of Oil & Gas environments. Strong contract management skills. Excellent communication and stakeholder management skills Strategic thinker with a proactive approach to emerging threats Ability to translate business requirements into technical specifications. Collaborative leadership style with a focus on mentoring and development High integrity and commitment to confidentiality Candidates must have The Right to More ❯
Employment Type: Contract
Rate: GBP Annual
Posted: