BMC Helix Architect / Senior Engineer
- Hiring Organisation
- EUROPEAN SOFTWARE SOLUTIONS (UK) LIMITED
- Location
- Andover, Hampshire, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £450 per day
Cleared contractors with a strong engineering and architecture background, preferably within highly regulated environments. Key Responsibilities Architect and deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. Lead migration from on-premises BMC Remedy to BMC Helix SaaS … environments. Design and build integrations with third-party platforms via REST/SOAP APIs and BMC Helix iPaaS. Configure and maintain BMC Helix Discovery for CMDB population and CI relationship mapping. Implement SLAs/OLAs, automation rules, escalation policies, and approval workflows. Act as Level 3 escalation point ...