2 of 2 Contract Remedy Jobs in Andover

join a high-profile enterprise programme. This role is ideal for a professional with strong hands-on experience in BMC Helix ITSM, BMC Remedy, Helix Discovery (ADDM), CMDB, ITSM integrations, and ITIL Service Management . The successful candidate will be responsible for designing, implementing, migrating, integrating, and supporting enterprise … BMC Helix ITSM solutions across Incident, Problem, Change, Release, Asset, CMDB, Service Request and Knowledge Management. Lead migration activities from BMC Remedy on-premise environments to BMC Helix SaaS. Design and develop integrations using REST APIs, SOAP Web Services and BMC Helix Integration Service (iPaaS). Configure and maintain ...

deliver end-to-end BMC Helix ITSM solutions covering Incident, Problem, Change, Release, Asset, and Service Catalogue management. Lead migration from on-premises BMC Remedy to BMC Helix SaaS environments. Design and build integrations with third-party platforms via REST/SOAP APIs and BMC Helix iPaaS. Configure … business strategy. Mentor ITSM administrators and produce technical documentation including architecture diagrams and runbooks. Skills & Experience Required 8+ years' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale. Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge. Proficiency ...