Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: ContentDesigner (UX Writer) Location: Bristol Harbourside/Edinburgh/Manchester/Halifax Hybrid Working: 2 days onsite per week Contract Length: 6 months Rate: Competitive About Client: Our client is a major UK-based financial institution, focused on innovation, inclusion, and customer-centric services. With a strong presence across the country, they are committed to … transforming digital banking experiences and supporting communities through meaningful, user-focused design. Who we're looking for We're seeking a ContentDesigner/UX Writer to help bring our digital experiences to life across web and app platforms. If you have a passion for using language to simplify, guide, and connect, this is your chance to create … real impact in a team that shapes products used by millions. About the Role In this role, you'll combine research, strategy, and storytelling to develop people-focused content that supports customers in achieving their goals. You'll work in a collaborative, agile environment with product owners, designers, and developers-taking ownership of content decisions and aligning tone More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Pontoon
Job Title: Junior ContentDesigner (UX Writer) Location: Bristol Harbourside Hybrid Working: 2 days onsite per week Contract Length: 6 months Rate: Competitive About Client: Our client is a major UK-based financial institution, focused on innovation, inclusion, and customer-centric services. With a strong presence across the country, they are committed to transforming digital banking experiences and … feedback to key internal customers across the business, and will work closely with product teams to create success metrics. It'll be your role to: Create engaging, readable, accessible content that gives our customers great digital experiences. Develop genuine empathy for people, understanding their needs, aspirations and challenges. Take ownership as the content expert in an agile environment. … conversations with customers across topics and touchpoints. Promote and demonstrate how effective writing helps customers. Skills and experience that we're looking for; Experience as a UX writer, conversation designer, or content designer. Familiarity working in a complex landscape - ideally financial services. A collaborative mindset ready to be a part of a busy multi-disciplinary team. Flexibility in More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop … communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You'll identify areas where effective training, communications, resources, and tools will help … assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages to drive engagement and performance. You will have knowledge and experience of our systems and platforms and work closely with the other More ❯