1 of 1 Contract Customer Service Jobs in Avon

Senior Applications Support Officer Location: Bristol Set-up: Hybrid Working Contract: Interim, 4 months Service Area: IT Operations – Resources Directorate We are assisting a local authority based in the South West who are looking to recruit for an experienced Senior Applications Support Officer to lead a busy Applications Support Team, ensuring the smooth running and continual improvement of the … a team of up to 10 officers responsible for supporting the council’s wide range of IT applications Managing helpdesk operations, system upgrades, access management and incident resolution Leading service improvement initiatives and ensuring excellent customer service delivery Liaising with internal and external stakeholders, including suppliers, to maintain system performance and compliance Analysing system data and performance … have good SQL knowledge as well as experience in creating reports in report studio including XtraReports You’ll bring a strong background in IT applications support, team leadership and service improvement You’ll be confident in managing competing priorities, with excellent communication and analytical skills Experience of working in a large, complex organisation—ideally within local government—would be More ❯