2 of 2 Contract Customer Service Jobs in Avon

setting up desktop hardware and peripherals as part of IT roll-out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Location: Bristol BS34 8JH Daily Rate: PAYE - £14.54/… Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management ...

Overview We are supporting a secure, high-availability IT environment and are looking for a First Line Support Analyst to join an established Service Desk team providing out-of-hours operational support. This role is the first point of contact for IT incidents and service requests, with responsibility … attitude, reliability, and communication skills are as important as technical capability. Key Responsibilities Act as the first point of contact for IT incidents and service requests Accurately log, categorise, and prioritise incidents Resolve issues at first contact where possible Escalate incidents to appropriate resolver groups in line with SLAs ...