1 of 1 Contract IT Support Engineer Jobs in Avon

Job Title: OT/IT Support Engineer Duration: 12+ Month Contract Location: Bristol/Bath Day Rate: Competitive - Outside IR35 Overview: Chapman Tate is seeking a Shopfloor OT/IT Support Engineer to join a growing team supporting manufacturing-critical applications and infrastructure in a highly complex and demanding production environment. This long-term … contract role will see you providing support for operational technology (OT), IT systems, and production line equipment within a high-availability shopfloor setting. The role is 100% onsite in Bristol, offered outside IR35, and will start from 1st September 2025. Key Responsibilities: Provide day-to-day monitoring and resolution of incidents, with a preference for experience using ServiceNow. … Work closely with both IT and business users to resolve functional issues. Triage and escalate issues across cross-functional teams to ensure timely resolution. Maintain service management standards, including Incident, Problem, Change, and Capacity management. Adhere to defined SLA agreements, shift rotations, and delivery models. Collaborate with SMEs and other stakeholders to ensure a high standard of service continuity. More ❯