1 of 1 Contract Service Management Jobs in Barnsley

exciting opportunity has arisen for an experienced Crisis Manager/Major Incident Manager to join a large-scale enterprise environment, taking ownership of critical service incidents and driving end-to-end recovery activities. You will lead the response to major incidents, coordinating technical teams, senior stakeholders and business leaders … minimise service disruption, restore critical services, and ensure effective communication throughout the incident lifecycle Key Responsibilities Lead and manage Major Incidents across complex enterprise environments. Coordinate technical and business stakeholders during service outages. Drive rapid service restoration and recovery activities. Chair incident bridge calls and escalation meetings. ...