1 of 1 Contract IT Support Jobs in Basingstoke

IT Helpdesk - First Line Support (3-Month Contract) Location: Basingstoke Contract Length: 3 Months Agency Advertised Role We are currently recruiting for a First Line Support Technician to join a busy IT Helpdesk team on a 3-month contract based in Basingstoke . Key Responsibilities: Serve as the first point of contact for IT-related … queries via phone, email, and ticketing system Log, diagnose, and resolve technical issues or escalate to second-line support when necessary Provide support for hardware, software, and basic networking issues Deliver excellent customer service and ensure timely resolution of incidents Requirements: Previous experience in a first-line IT support or helpdesk role Strong communication and problem … Office 365, and basic networking principles Ability to work independently and manage multiple tasks effectively What's on Offer: Immediate start Opportunity to gain experience in a fast-paced IT environment Supportive team and structured onboarding Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone More ❯