2 of 2 Contract Stakeholder Management Jobs in Basingstoke

take ownership of tasks, anticipate potential issues, and drive service improvements. If you have significant experience in IT support environments, particularly in Capacity Management and system management of secure IT solutions, we want you to join our Contact Centre Support Team and help transform our world … better. Day-to-day of the role: • Oversee end-to-end delivery of Capacity Management services across infrastructure and support functions, ensuring close collaboration with the customer. • Own and execute the ITIL Capacity Management process, including Business, Service, and Component Capacity Management. • Develop and maintain capacity plans, forecasts ...

infrastructure capacity meets current and future business needs in a cost-effective, reliable, and scalable manner. In this role, you will ensure the effective management of service operations, adherence to SLAs, and continuous improvement of IT service performance. The ideal candidate has a strong capacity management background, deep … proven ability to manage service teams and client expectations in a dynamic environment. Key Responsibilities - Oversee end-to-end delivery of Capacity Management services across infrastructure, support functions and close collaboration with the customer. - Own and execute the ITIL Capacity Management process, including Business, Service, and Component Capacity ...