Incident/Service Delivery Manager (SC Cleared)
- Hiring Organisation
- Hays
- Location
- Bath, Somerset, South West, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £350.0 - £378.0 per day + £378pd Outside IR35
role We are supporting a major national programme responsible for delivering integrated and sustainable information capabilities to support critical healthcare outputs. As a Service Delivery Manager, you'll sit within a growing Service Management function, acting as the key bridge between the customer and internal delivery … teams. You will hold end-to-end accountability for service performance, customer satisfaction, and the continual improvement of ITIL-aligned services. This is an excellent opportunity for an experienced SDM to take ownership of a high-profile service area, driving service excellence, shaping improvements, and developing strong ...