1 of 1 Contract Customer Service Jobs in Bedford

CC&B Functional Consultant to join our digital transformation project in Abu Dhabi. The successful candidate will play a crucial role in merging two Customer Care and Billing (CC&B) systems, ensuring seamless integration and minimal disruption to business operations. Experience with Data Migration is key. This is a … systems merger. Design and configure CC&B solutions to meet business needs and project objectives. Collaborate with cross-functional teams, including IT, operations, and customer service, to ensure successful project delivery. Provide expertise in CC&B functionalities, processes, and best practices. Conduct system testing, validation, and troubleshooting to … a plus. Proven experience as a CC&B Functional Consultant in digital transformation projects, preferably within the utilities or telecommunications sector. Strong knowledge of Customer Care and Billing (CC&B) systems and their integration. Excellent analytical, problem-solving, and documentation skills. Exceptional communication, leadership, and stakeholder management skills. Ability More ❯